Thursday, February 16, 2012

I-PASS - Phillip Ivan Wilson

Uh oh. Looks like Phillip could be getting into more trouble on the toll road.  I wonder if he could get pulled over by the police. Handed a nice fine for ignoring tolls.  Someday he goes online to update the information and sees that it has the wrong email address. Doh!


Dear Tollway Customer,

The balance on your I-PASS account ending in 8931 is low. Please add funds at this time to ensure that your account remains active with a positive balance.

Add funds to your account online, in person or on the phone.

Online - www.getipass.com

In person - Visit any one of our six customer service centers located at: Belvidere Oasis (I-90), Des Plaines Oasis (I-90), Lake Forest Oasis (I-94/I-294), O'Hare Oasis (I-294), Chicago Southland Lincoln Oasis (I-294/I-80) and at the Tollway Headquarters in Downers Grove. Customer Service Centers hours are 7 a.m. to 6 p.m. Monday through Friday.

On the phone - 1-800-UCI-PASS (1-800-824-7277). Phone lines are open from 6 a.m. to 10 p.m. Monday through Friday, and 8 a.m. to 5 p.m. on Weekends.

You also may purchase a $20 I-PASS gift card at a local Jewel food store, Road Ranger or by visiting our offices in Downers Grove.

In addition to adding funds to your account at this time, please make sure to:

-Register all vehicles that will use the I-PASS
-Regularly check your balance
-Update credit card information for auto-replenishment--especially expiration dates
-Periodically review account transactions to ensure that your transponder is functioning properly

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